We built this for Mood Health
This isn't a slide deck. It's a working AI agent that books and moves video visits, chases referrals outbound, sends refill requests to the prescribing clinician, and answers insurance and cost questions — in English or Spanish, at any hour. Try it.
Try the Chat Agent
Ask it to move your therapy appointment earlier, send a refill to your pharmacy, or explain what a visit costs with your insurance. Try it in Spanish. Try it as a clinician whose Zoom just died.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to hear what a Mood Health patient would experience. The same agent also runs outbound: calling referred patients on behalf of their doctor to get that first visit booked.
(562) 249-1427US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet Can Deliver for Mood Health
Built around the work your team actually does — inbound and outbound, patients and clinicians, English and Spanish, around the clock.
Natural Conversations
Patients ask in their own words. The agent understands context, handles follow-ups, and actually completes the task — it doesn't just return an article.
Outbound, Not Just Inbound
Most of the calling is outbound — chasing referrals so they turn into booked visits. The same agent places those calls, handles voicemail, leads with the referring provider, and books there and then. Also chat, email and SMS.
Clinical Safety Built In
The agent never gives clinical or medication advice and never interprets a symptom or score — that stays with the clinician. Crisis language surfaces 988 and 911 immediately, on every message, and stops everything else.
After Hours Is Just Hours
Nobody gets told to call back Monday. Nights and weekends, the agent books, reschedules, submits refill requests and answers coverage questions — the calls that used to sit until the next working day.
Ready for Your Systems
In production this connects to your EHR, e-prescribing and scheduling systems. This demo runs on mock data — yours will have real integrations.
Answers in Their Language
Write in Spanish, get Spanish — the whole conversation, from the greeting, with no menu and no asking. It carries across chat, voice and outbound calls, so a Spanish-speaking patient never has to wait for a Spanish-speaking agent.
How we built this for you
This demo? Built from scratch for Mood Health. Real logic for real patient scenarios.
Mapped Your Scenarios
Appointments, prescription refills, insurance and billing, getting started, outbound referral calls, and clinician support — each with its own logic, routed from a single front door.
Added Your Knowledge
Your help centre was loaded and made instantly searchable, so answers on cost, coverage and how care works come from Mood Health's own words rather than a generic model.
Set the Safety Controls
No clinical or medication advice. No interpreting scores or symptoms. No guaranteeing a claim will be covered. Crisis and emergency language overrides everything else, on every message — not just the first, because people disclose partway through asking about a bill.
Went Live
Chat and voice are working right now, inbound and outbound, English and Spanish, and every scenario above was tested end to end before you saw it.
Ready to Add the World's Best CX AI?
Connected to your actual patient data, across every patient you see and every health system you partner with. This sandbox is just the start.
Finish Setting Up Your Sandbox